Welcome to the land of innovation. Unless you want to register your car.

Welcome to the land of innovation. Unless you want to register your car. Then it's 1983. I expected the U.S. – and especially Boston – to be a model of efficiency.

Instead, I found a system so outdated it would be funny… if it wasn’t real.

To transfer a car title: You must present the original paper certificate. (Even though I’m 100% sure the state has this data digitally.)
The insurance company? They knew everything instantly – every detail of every vehicle I’ve ever owned. But the RMV? Not even an option to handle it online.

Not even to book an appointment online. So you line up. But not to get help — just to get a number. That number is for the next day. Not today. Not next week. Tomorrow. And if you can’t come back the next day?
Too bad.
You can’t book ahead.
You’ll have to come back and stand in line again — just for the chance to try again.

This isn’t a funny little inconvenience. It’s a systemic embarrassment. The most powerful country on earth. The biggest tech companies. Yet basic administrative tasks are stuck in the last century.
And here we are in Boston — the global capital of AI, biotech, and startups. Every founder is searching for the next big problem to solve.

So please, before we move to Mars and AI takes over our jobs… Can we please fix 20th-century bureaucracy here on Earth first??!?!?!